Facilitator, Trainer, Coach, Consultant
Facilitator
We provide highly interactive facilitated events. Some of the workshops we have run
- Business Planning Workshops
- Team Away Days
- Competitive innovation event - customer-focused ways to outperform the competition
- Customer walk-throughs - tracing and improving the customer journey
- Marketing and Sales Planning Days
- Board Away Day to consider strategies and business performance
- Partnership and collaboration meetings
- Public-private sector partnership meetings
- Dispute resolution
- Kick-off meetings, project progress meetings
A dazzling array of possibilities and designs from simple conversations for small groups, through board meetings to whole-system events of hundreds. We can deliver Team Workshops for a wide variety of purposes, Whole Company Events that are focused on moving the business forward, happy and positive events and Project Meetings.
Jim managed a strategic planning retreat for my management team. It was fab. Very focussed, very enjoyable and with great outputs. He has immense integrity and fab ideas.
Steve Andrews, CEO Whitewater - Leading Marketing Agency for Charities
"I've worked with Jim in training, facilitation and coaching scenarios working with prime clients and repeatedly seen people consistently expand professionally and personally beyond their expectations and limits. Jim is always thoroughly prepared and makes sure he understands the results business is chasing. He designs experiences that purposefully extend the skills and range of the participants. And he pushes on the accountability. If you want genuine outcomes you should chat with Jim. I am happy for anyone to contact me to expand further on his capabilities as a facilitator, trainer, coach or Non Exec."
Andrew Priestley, Managing Partner, Andrew Priestley
Trainer
- Sales training for professionals (e.g. solicitors, engineers)
- Business Development training for business unit leaders
- Customer Service Development - attitude, process, approach
- Train the trainer
- Training the internal coach
- Manager development up to Board level
- Marketing for non-marketers
- Sales for non-sales people
- Advising Skills
Over 40 training programmes that we can tailor to your needs. Or give us your brief and we will meet it. Our range of programmes includes Managment Development including Action Learning approaches, blended learning and Manager Mentoring (see more below). We also provide an exceptional range of Professional Skills programmes to help you get the most from employees or yourself.
"Jim ran a business development programme for fifteen of my staff at Royal Haskoning. Our primary aim was to change the culture of our approach to sales: to be more proactive in developing and closing opportunities. Jim's approach was fantastic throughout the programmme. He has a pragmatic and down to earth style that really inspires people to follow through. He is focussed on delivering great outcomes and the team have been truly fired up to make a difference. I have no hesitation in recommending Jim."
Sarah Budd, Director, Water Management, Royal Haskoning (top flight global engineering consultancy)
"For almost 10 years Jim has been my first port of call for a steer on anything centred around developing people and teams. He gives of his time freely and will challenge and narrow down the precise requirements. Hugely competent and knowledgeable, his pithy direct style is so refreshing; Jim is a joy to work with."
Mark Nicholls, Director, Northern Arc Ltd
Board Development
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In the past 10 years, we have delivered dozens of Board Development projects. The include:
- Whole Board Appraisal
- Chair Appraisal
- Board Member Appraisal
- Board Structure Reviews
- Board Away Days and Board Training events
"Jim's knowledge and out of the box thinking certainly helped our business. He always gives 100% and I would have no reservations in recommending him."
Bob Rist, MD, Alexandra Tool Hire
Consultants
- Business Strategy development
- Business planning service - writing or review
- Due Diligence on strategy, marketing and slaes
- Developing strategic competencies
- Marketing planning to a full execution calendar
- Structural alignment and organisation redesign
- Organisational development to help your business speed up, be more innovative
Our consultants are all very experienced business practitioners. We do not pull the normal trick of sending in boys and girls to work on your assignments. Who you see is who you get. We provide impetus, structure, methodology and experience in growth planning. Helping you to develop robust and exciting plans that work. We deliver our service by talking one-to-one with key managers, delivering facilitated sessions, through training your staff in strategy, marketing and change management and by developing frameworks for your plan.
Coaching and Mentoring
- MD Coaching Programme
- Chair Coaching for Housing Associations
- Succession Coaching
- Sales and Marketing Coaching
We have some of the UKs best Business Coaching and Mentoring practitioners and a set of well designed core methods and programmes. We work on subjects such as New Career Directions, Motivation Improvement, Work Performance Improvement, Outplacement, Managing Under Pressure, Planning and Project Management.
Research
Sometimes you need to know. Using our facilitation skills, we work with your customers to ask penetrating queiitons and deliver insights from your customers or your staff. We can help you to design effective research programmes, Facilitate Focus Groups and undertake Qualitative and Quantitative Research studies on your behalf.
Optima can help you develop and grow, using one or a combination of many tools and have a variety of people who can work with you. Whether you need an excellent Coach, a Mentor, a Trainer or a Facilitator, Optima can provide it.