Enjoyable, practical, results-focused business learning
Our training programmes are designed specifically to take into account your operating processes, your culture and other initiatives in your organisation.
We use a mix of approaches to design and deliver the training. These include:
- Neuro-Linguistic Programming techniques for deepening learning
- Accelerated Learning Approaches to help with retention and transfer to the workplace
- Action Learning for complex, multi-faceted issues that require ongoing navigation more than a body of knowledge.
- Blended media including pre-workshop learning, coaching and supervision to assist with implementation.
- In all instances, we develop measures of outcomes appropriate to the task and either conduct or contribute to appropriate learning surveys.
BUSINESS, SALES AND MARKETING TRAINING
We provide bespoke programmes in the following topics:
- Strategy - for Companies Who Want to Create A Business, not a BFD*
- Marketing Planning - core methods to create a calendar of powerful activities
- Customer Care and Management: the science and the human art
- Managing Direct Sales: activity with quality
- The Sales Meeting: planning, process, interpersonal
- Negotiating with Customers
- Networking for Business Development
- Marketing for Non-Marketers
- B2B Decision-Making Models and How To Use Them
- Selling for People Who Hate Selling
ADVISER TRAINING
We have trained hundreds of Business Advisers and Counsellors in a wide range of topics
- Diagnosing Business Needs of SMEs
- Telephone Diagnostics
- Managing Client Relationships
- Specifying Business Development Projects
- Project Management and active brokerage
- Coaching Clients
- Managing a Portfolio of Clients
- Change Management within SMEs
- Leader Development for Owner Managers
PROEFESSIONAL AND PERSONAL SKILLS
- Presenting (for people who hate presenting)
- Negotiating - the seven steps
- Assertiveness (without being overbearing)
- Personal Productivity - tricks, tips, techniques and a complete overhaul of objectives and methods
- Facilitation of Small Groups - how to do what we do well
MANAGER DEVELOPMENT
Whether developing good habits from the outset or helping people to make changes to their style and approach, we can provide bespoke programmes, based on tried and trusted learning elements. Often, our programmes are preceeded by a skills audit. The programmes we offer include:
- Leading and Inspiring
- Developing your Management Process
- From Supervisor to Manager - a professional journey
- Chairing Meetings effectively
- Building and Developing Teams - beyond the gloss
- Communicating for Managers using advanced methods
- Performance Management - implementing systems and processes
- Performance Management - motivation, coaching, fixing performance problems
- Applying The Discipline and Grievance Process - practice sessions
- Management Styles - using Situational Leadership
- The Six Step Delegation Process - why, who, when and how
